OpenRules was introduced to general public as an open source product 15 years ago, and over these years it has become one of the most popular business rules and decision management systems. Every day OpenRules helps customers worldwide handle millions of transactions in real-world production environments for large corporations, government agencies, hospitals, and online businesses – see the list of selected customers. In 2018, along with the Business Rules Excellence Award, we received an overwhelming number of requests from organizations wanting to migrate their existing rules-based systems to OpenRules. This growing interest can be explained by this quote from Forrester Research: “OpenRules have the most-aggressive approaches to business-expert authoring and typically requires less developer support than IBM ODM, FICO Blaze Advisor, and Red Hat Drools“.
So, staring January-2019 we are essentially expanding our technical support and consulting services to help our customers move to OpenRules faster and provide them with superior support. On December 31, 2018 we announced new OpenRules Migration Services – click here to learn how they work.
During the closing discussion at the DecisionCAMP-2018, I promoted a new “model-based” approach to decision modeling that contrary to the commonly used “method-based” approach allows a human decision modeler to concentrate on “WHAT” instead of “HOW”. This approach gives more power to decision modelers allowing a decision engine to come up not just with one of many possible decisions but to find the optimal decision. I wanted to demonstrate this power using a more complex business problem and to do it before the end of this year. So, I decided to apply the model-based approach to the problem “Rebooking Passengers from Cancelled Flights” that is the most challengeable problem among multiple DMCommunity.org Challenges. Continue reading
I provided two solutions for DMCommunity.org Challenge “Vacation Days Advanced”. So far, all decision models submitted as solutions for the old Jan-2016 Challenge and the new challenge were “method-based” meaning they describe exactly how to assign extra days while avoiding possible conflicts. I tried to apply a new “model-based” approach that concentrates on “what” instead of “how” and finds not just one of many possible solutions but the optimal one. The first decision model consists of clearly separated two parts: 1) Business Part presented in Excel decision tables; 2) Technical Part presented in Java using the JSR-331 standard. The second decision model is an attempt to present both parts completely in DMN-like decision tables using Excel only (the supporting Java code is hidden in new Excel templates). You may analyze both solutions here. I’d appreciate comments and suggestions for improvement.